We use the information you choose to share to answer questions, prepare quotes, arrange transportation, and support confirmed trips.
1. Who this policy applies to
This Privacy Policy describes how Kingston Airport Limo collects, uses, and protects personal information when you visit this website or contact us about transportation services.
2. Information you choose to provide
You may provide your name, email address, phone number, pickup and destination details, travel dates and times, flight information, passenger and luggage counts, vehicle preferences, accessibility requests, and other trip notes.
When you submit the quote form, the information is transmitted to Web3Forms, our form-delivery provider, which forwards the request to Kingston Airport Limo by email. Web3Forms processes this information on our behalf to deliver your submission.
3. Information collected automatically
Our hosting, security, and address-lookup providers may automatically process limited technical information such as your IP address, browser type, device information, requested pages, timestamps, and diagnostic logs. When you use address suggestions in the quote form, the text you enter is sent to Google Maps Platform to return matching places. This information helps deliver, secure, and maintain the website and provide the requested lookup.
4. How we use information
- Respond to questions and quote requests.
- Check vehicle and driver availability.
- Plan, confirm, and provide transportation services.
- Communicate trip updates and customer-support information.
- Maintain business, tax, legal, safety, and fraud-prevention records.
- Operate, protect, and improve the website.
5. When information may be shared
Information may be shared with personnel and service providers who need it to prepare or provide your transportation, operate our communications and website—including Web3Forms for quote-form delivery and Google Maps Platform for address suggestions—process payments where applicable, or meet legal and safety obligations. We do not sell personal information.
6. Cookies and similar technologies
This website does not currently use advertising cookies or optional analytics cookies. Essential hosting, security, form-delivery, and address-lookup technologies may still be used to deliver the site and prevent abuse. Google processes address-lookup information under Google's Privacy Policy.
7. Retention and protection
We retain personal information only as long as reasonably needed for the purposes described above and for applicable business, legal, accounting, dispute, or safety requirements. We use reasonable administrative and technical safeguards, but no method of transmission or storage can be guaranteed completely secure.
8. Your choices and rights
You may ask to access or correct personal information we hold about you, withdraw consent where applicable, or ask questions about our privacy practices. Some records may need to be retained where required for legal, security, or legitimate business purposes.
9. External links
This site may link to third-party websites. Their privacy practices are governed by their own policies, and Kingston Airport Limo is not responsible for their content or data handling.
10. Changes to this policy
We may update this policy as our services, website, or legal obligations change. The latest version and effective date will be posted on this page.
11. Contact us
For privacy questions or requests, email info@kingstonlimos.ca or call 343 305 5200.